Question 1

What are the hours you are open?

Accepted Answer

We are open 24/7, 365. All rentals are booked through our website NoBullTrailers.com. You can get a trailer any time of day with our Self-Serve business model.

Question 2

Do I need to call to book or can I do it online?

Accepted Answer

All rentals are to be booked directly on our website. We are a Self-Serve rental company. If you have any issues or questions feel free to call us any time day or night. 330-402-2344

Question 3

How does self-serve pickup work?

Accepted Answer

Generally the day before your rental, the security deposit will run the pre-auth and once that is successfully held a digital lockbox code is generated for your rental and the instructions link text is automatically sent to the cell phone number on the account. These instructions will tell you the location of the lockboxes as well as the code for your 1 hour time frame to get in.

Question 4

What time can I pickup the trailer?

Accepted Answer

Our trailers are to be picked up at the time you schedule it for. You will have a 1 hour window to pickup the trailer in the "full" hour that you choose ie: 7:30am, You will have from 7-8am to pickup the trailer. If you choose 250pm, you will have from 2-3pm to pickup the trailer. You can schedule a pickup anytime day or night as we are open 24/7

Question 5

Am I responsible for damage during my rental?

Accepted Answer

Yes. Renters are responsible for all damage to the trailer. Depending on the severity you can opt to self pay, or run through your vehicles insurance. What ever the insurance doesn't cover, you are liable for the remainder.

Question 6

What payments do you accept?

Accepted Answer

We are a self-serve rental company so all payments will need to be completed through the online portal with a credit card. Our credit card processor is Stripe and they handle all the transactions for our business. No cash is accepted.

Question 7

Do I have to schedule a pickup time?

Accepted Answer

Yes, out lot is not manned, you need to pick a time for pickup so we can get a digital code for you to get into the lockboxes. Pickup windows are in WHOLE HOURS ie: 8-9,  2-3,  7-8. If you choose 8:30, your pickup window is 8-9. Please arrive in your window or else the code won’t work and you will need to call us to be issued a new lockbox code. For best service, please be on time at the time you choose.

Question 8

What rentals do you offer?

Accepted Answer

No Bull Trailer Rentals, LLC offers trailers. Browse the fleet page to view current rental options, photos, details, and availability.

Question 9

How do I reserve a rental?

Accepted Answer

Choose the rental item you need, review the details, and select “Reserve Now.” You can also contact No Bull Trailer Rentals, LLC for help.

Question 10

Can I check availability online?

Accepted Answer

Yes. Rental item pages may include an availability calendar so you can review open dates before submitting your rental request.

Question 11

What should I know before pickup or delivery?

Accepted Answer

Review the rental item details, pickup instructions, and any requirements listed during checkout. Contact No Bull Trailer Rentals, LLC before your rental if you have questions about towing, loading, delivery, or return instructions.

Question 12

Do I need to contact the company before renting?

Accepted Answer

Online reservations make the process easier, but contacting the company is always recommended if you need help choosing the right rental, confirming fitment, or coordinating timing.

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